Privacy Policy

Privacy Statement

In this privacy statement we explain what we do with the data we obtain about you through the website https://traktorcentrum.cz. We recommend that you read this statement carefully. In our processing we comply with the requirements of privacy legislation. Among other things, this means that:

• we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
• we aim to limit the collection of personal data to only the personal data needed to fulfil our legal obligations;
• we first ask for your explicit consent to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
• we respect your right to access your personal data and to have it corrected or deleted at your request.

If you have any questions or want to know exactly what data we hold about you, please contact us.

Purpose, data and retention period

We may collect or receive personal data for a number of purposes connected with our business operations, which may include the following:

1.1 Contact – by phone, post, e-mail and/or web forms

We use the following data for this purpose:

• Name, address and town
• E-mail address
• Phone number

1.2 Payments

We use the following data for this purpose:

• Name, address and town
• E-mail address

1.3 Account registration

We use the following data for this purpose:

• Name, address and town
• E-mail address

1.4 Support for services or products the customer wants to buy or has bought

We use the following data for this purpose:

• Name, address and town
• E-mail address
• Phone number

1.5 Fulfilment of legal obligations

We use the following data for this purpose:

• Name, address and town

1.6 Deliveries

We use the following data for this purpose:

• Name, address and town
• E-mail address
• Phone number

In all of the cases 1.1 – 1.6 above, the reason for collecting personal data is legitimate interest. The processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract.

Data is processed until the service has been terminated.

Cookies

Our website uses cookies. You will find more information about cookies on the relevant page of this website.

Security

We are committed to keeping personal data secure. We take appropriate security measures to limit misuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected and that our security measures are regularly reviewed.

Third-party websites

This privacy statement does not apply to third-party websites connected to our website by links. We cannot guarantee that these third parties will handle your personal data reliably or securely. We recommend that you read the privacy statements of these websites before using them.

Changes to this privacy statement

We reserve the right to change this privacy statement. We recommend that you review this privacy statement regularly so that you are aware of any changes. In addition, we will inform you whenever possible.

Accessing and modifying your data

If you have any questions or want to know what personal data we hold about you, please contact us. You can contact us using the information below. You have the following rights:

• You have the right to know why we need your personal data, what will happen to it and how long it will be kept.
• Right of access: you have the right to access the personal data we hold about you.
• Right to rectification: you have the right to supplement, correct, delete or block your personal data whenever you wish.
• If you give us consent to process your data, you have the right to withdraw that consent and have your personal data deleted.
• Right to data portability: you have the right to request all your personal data from the controller and have it transferred in full to another controller.
• Right to object: you may object to the processing of your data. We will comply unless there are justified grounds for the processing.

Please always make it clear who you are, so that we can be sure we are not modifying or deleting the data of the wrong person.

Submitting a complaint

If you are not satisfied with the way we process your personal data, you have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů).

Contact details

Personal data controller: Traktor Centrum s.r.o.
Company ID (IČO): 17496187, VAT ID (DIČ): CZ17496187
Registered office: Komenského 264/5, 500 03 Hradec Králové
Showroom and workshop: Smržov 61, 503 03 Smržov
Czech Republic

Website: https://traktorcentrum.cz
E-mail: info@traktorcentrum.cz
Phone: +420 737 875 828

Smržov, 19 October 2026